Tuesday, June 19, 2007

Microsoft Entourage causing sign-up problems

We have had sporadic reports from users who were unable to sign-up for Kerika, mainly because the confirmation email they were getting contained a bad Web link (URL). We have traced the problem to be coming from Microsoft's Entourage email client on the Mac.

For some reason, Entourage is trying to interpret some part of the Web link as a HTML display tag. In other words, trying to be too clever.

We will have to figure out a way to code around this problem...

Update June 21, 2007: we have fixed this problem!

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